The Sewer System: Sewer Alarms and Emergencies
Save yourself some money and call us first if you have slow moving or blocked drains.
Sewer Alarms and Emergencies
Please call 1-810-217-6085 immediately for service. Technicians are on-call 24 hours a day so there is no need to wait until business hours to call.
Please provide the Technician with your name, address, and telephone number with a detailed explanation of the nature of the problem.
A DPW Technician will respond to your request for service within 20 minutes by telephone and will be on-site to complete a diagnosis of the problem and complete any necessary repairs within 1 hour.
Silencing The Alarm/Turning Off The Red Light
If there is a problem with the grinder pump station it will alert the Control Panel mounted on the side of your home. The control panel is gray or black with a red light located on top. The alarm will make an audible noise and the red light will come on. In order to silence the alarm you may press the reset button on the bottom of the panel. However, this DOES NOT fix the problem with the grinder pump station or sewer connection.
Discontinue water use until a DPW Technician has responded to your emergency and can diagnose and repair the problem.
All other sewer related questions should be directed to the Utilities Coordinator, Brittany K. Campbell at (810) 231-1000 Ext. 210 or via email at email@example.com.